CareCentrix Provider Portal - Sign Up for Provider Portal

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Thank you for your interest in the CareCentrix Provider Portal!

The provider portal is simply the best and most efficient way to work with CareCentrix. The benefits of the portal include:

Submit authorization, re-authorization, and add-on service requests anytime, 24 hours a day, 7 days a week
Access to authorizations in real time
View current claim payment status and authorization status
Submit backup documentation
Faster authorization turn-around-time
Manage your HomeSTAR patients

If you would like to use the portal, please complete the form below.

If you are submitting a request for post-acute facility services for a Horizon or Braven patient, please register or login at https://eportal.carecentrix.com. For all other patients and services, please continue as normal.

For rendering providers contracted directly with the health plan, please select User Type Rendering Provider Not Contracted with CareCentrix (Home Health Agency, DME provider, etc.)


* USER TYPE:

* INSURANCE NAME

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FIND FACILITY

If you have any questions regarding the Cigna Sleep Management Program, please feel free to contact CareCentrix at portalinfo@carecentrix.com.

If you have any questions regarding the Sleep Management Program, please feel free to contact CareCentrix at portalinfo@carecentrix.com.

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Physician Search

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Please search by entering the physician’s first name, last name and at least one additional data point below. For the most precise search results, enter the physician name and NPI number.

Please ensure that you select the correct physician entry with the correct address as the failure to do so can cause correspondence containing protected health information to be misdirected to an incorrect physician and/or address. If you are unsure of the address and/or NPI number, please verify this information prior to your submission. If the address information displayed with your search is not correct, please close this window to enter the correct physician name and address.


Physician Last Name	Physician First Name	NPI
City	State	Zip Code
Phone

City Selection

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Facility Search

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Enter at least two of the following search criteria to find the facility you are looking for.
Please ensure that you select/insert the correct name and address. As a Covered Entity, you are obligated to comply with HIPAA. Failure to select/insert the correct name and address can result in a HIPAA violation because it can cause a communication containing protected health information to be misdirected to an incorrect party. Please remember that the name and address can change. If you are unsure of the name and/or address, please confirm the accuracy of the information prior to submission.