Contact Us

If you need assistance, please contact one of the teams listed below.

  • If you wish to join the Carecentrix Provider network, please click here
  • For provider demographic updates or questions about credentialing, click here
  • If you wish to sign up for CareCentrix HomeBridge provider portal, click here
  • For questions related to the use of CareCentrix HomeBridge provider portal, click here
  • For assistance with the DME Navigator® Point-of-Care Platform, click here
  • For questions related to claim rejections, click here
  • For questions related to claim denials, contact 877-725-6525
  • For DME Navigator claims assistance, including rejections and denials, please contact the applicable health plan directly

If you are a contracted provider with CareCentrix and wish to connect with one of your dedicated contacts, click here

Due to HIPAA regulations, please do not include protected health information (PHI) in an unsecure e-mail since it may traverse the Internet in clear-text form on its way to the e-mail recipient.

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